Platform Features
Everything You Need to Automate Customer Support Across WhatsApp, Messenger & Instagram
Discover powerful tools built specifically for businesses operating on Meta channels (WhatsApp, Facebook Messenger, and Instagram Direct).
Messenger & Instagram Direct
Connect your Facebook Pages and Instagram Business accounts with one-click OAuth to automate direct messages and DMs 24/7.
Bilingual FAQ Manager
Add questions and answers in Arabic and English with automatic customer language detection.
Visual Flow Builder
Design interactive decision trees with interactive buttons and list menus without coding.
Unified Multi-Channel Inbox
Shared inbox for support agents to view and reply to WhatsApp, Messenger, and Instagram conversations seamlessly.
Canned Message Templates
Save pre-approved response templates for quick agent replies during active chats.
Business Hours & Away Messages
Set custom operating schedules and automate outside-hours greeting responses.